Office 365 admin portal11/6/2022 You can hover on the graph to check the number of support cases created in each month. The liner graph under Volume trend tab highlights the trend if support cases are increasing or decreasing for your organization month over month. We've added 2 graphs called Volume trend and Volume trend by product to give you visual insights about your support volume. :::image type="content" source="./media/incident-id.png" alt-text="Screenshot: Searching for incident ID in the admin center"::: Support ticket insight for Premier organizations Just search for the incident ID in the admin center. You can now go to the admin center to look up more details about the incident and to understand the impact to your organization. You may learn about current incidents through social media, industry publications or from other admins. You can now search for incident IDs in the Microsoft 365 admin center. July 2021 Microsoft 365 admin center search
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